Saturn Machine Knives Privacy Policy
Introduction
Saturn Machine Knives Ltd. ("Saturn Machine Knives", "we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, create an account, place an order, sign up for our email newsletter, or otherwise interact with us. We are dedicated to ensuring that your privacy is protected in compliance with UK data protection laws, including the General Data Protection Regulation (GDPR).
Data Controller Information
The data controller responsible for the collection and processing of your personal data is:
Registered Company Name: Saturn Machine Knives Ltd.
Company Registration Number: 04498316
Registered Office Address: Unit 12 Parkway Close, Sheffield, S9 4WJ
Contact Details: +44 01143086995
Personal Data Collected
We may collect and process the following types of personal data about you:
- Name
- Address
- Email address
- Phone number
- Payment information (such as credit/debit card details)
- Browsing activity on our website
How Personal Data is Collected
We collect personal data from you through the following methods:
- When you visit our website, including through cookies and other tracking technologies
- When you create an account on our website
- When you place an order for our products
- When you sign up for our email newsletter
- When you contact our customer service team via phone, email, or our contact form
Legal Basis for Processing
Under GDPR, we process your personal data based on the following legal grounds:
- Consent: Where you have provided your explicit consent to the processing of your data for specific purposes.
- Contract Performance: Where the processing is necessary for the performance of a contract with you, such as processing your orders and payments.
- Legal Obligation: Where the processing is necessary to comply with a legal obligation, such as maintaining business records.
- Legitimate Interests: Where the processing is necessary for our legitimate interests, such as improving our website, services, and marketing.
Use of Personal Data
We use your personal data for the following purposes:
- To process and fulfil your orders
- To provide customer service and support
- To send you marketing communications, where you have opted in
- To improve our website and services through analysis of browsing activity
Sharing of Personal Data
We may share your personal data with third parties in the following circumstances:
- With payment processors to facilitate transactions
- With delivery services to ship your orders
- With legal authorities, if required by law
Data Retention
We will retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy. The criteria used to determine retention periods include:
- The duration of your relationship with us
- Legal and regulatory obligations
User Rights
Under GDPR, you have the following rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Correct: You can request that we correct any inaccuracies in your personal data.
- Right to Delete: You can request that we delete your personal data, subject to certain conditions.
- Right to Restrict Processing: You can request that we restrict the processing of your personal data under certain circumstances.
- Right to Data Portability: You can request that we provide your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You can object to the processing of your personal data based on legitimate interests.
To exercise these rights, please contact us at:
Customer Service
Address: Saturn Machine Knives, Unit 12 Parkway Close, Sheffield, S9 4WJ
Phone Number: +44 01143086995
For further contact options, please visit our Contact Page.
Data Security
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it. These measures include:
- Encryption of sensitive data
- Secure servers and firewalls
- Regular security audits and assessments
International Data Transfers
If your personal data is transferred outside the UK or EEA, we will ensure that appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses or other legal mechanisms.
Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your browsing experience and collect information about how you use our site. For more detailed information, please refer to our Cookie Policy.
Updates to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically to stay informed about how we are protecting your data.
Contact Information
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
Customer Service
Address: Saturn Machine Knives, Unit 12 Parkway Close, Sheffield, S9 4WJ
Phone Number: +44 01143086995
For further contact options, please visit our Contact Page.